The small print about how we collect, store and use personal data.

The Repair Finder CIC (Registered in England & Wales: 14064527) operates the https://www.therepairfinder.com website, which provides the Service. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the TheRepairFinder.com website, also described as “The Repair Finder”.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

If you would like to contact us about this privacy policy, please contact us.

What information we collect

Visitors/users

Whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We may record information on how you interact and use our website. This information may include, but is not limited to, search bar entries, name, address and contact information (e.g. when purchasing items from our online shop).

Third Party Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service or parts thereof on our behalf;
• To perform Service-related services; or
• To assist us in analysing how our Service is used.

We want to inform our Service users that these third parties may have access to (some) your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Links to other sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

How we use your data

If you have given us your consent, we may provide you with information regarding the Service through newsletters or updates. You can unsubscribe or change your preferences from within each email you receive from us.

Visitors/Users

The information we collect will be used to understand how you interact with our Service and how to improve the Service in the future. We may share anonymised and aggregated data (i.e. not personally identifieable), e.g. to demonstrate the use of the Service.

If required by law, we may pass on data to law enforcement, in relation to including but not limited to fraud prevention or other criminal activity.

How long we keep your data

We will keep any information for as long as needed to provide the Service. Repairer data and reviews will be kept indefinitely, even if an account is suspended or no longer paid for.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

What rights you have over your data

You have the right to object to us using your personal data opt-out of all communications from the Service. You have the right to withdraw consent if you have given it and later change your mind.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Last updated: September 2025